Registration

Update My Identity
For your protection, certain profile information related to your Mass Lottery Player Account identity must be updated by providing evidence of a change.  Fo...
Mon, Sep 13, 2021 at 8:34 AM
Failed Player Registration - Recovery Process
In some cases, an instant identity approval of player registration is not possible through the Mass Lottery mobile app.  It could be that some informatio...
Tue, Oct 12, 2021 at 10:29 AM
Why is my Social Security number required to register?
A Social Security number is required so that we can properly verify the age and identity of a player. This information is requested as part of our validatio...
Thu, Jan 14, 2021 at 10:41 PM
How does Experian use my registration information?
The Experian inquiry is used to properly verify the age and identity of a player, it does not check or affect credit scores in any way.
Wed, Jan 20, 2021 at 12:35 PM
Document Upload - Failed Registration
  In some cases, an instant identity approval of player registration is not possible through the Mass Lottery mobile app.  In order to activate your acco...
Tue, Sep 21, 2021 at 12:34 PM