Mass Lottery Helpdesk
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Claiming a Prize
Ways to Claim a Prize
What documentation do I need to claim a prize of $601 or more?
Where can prizes of $600 and under be claimed?
Where can prizes between $601 and $50,000 be claimed?
Where can prizes of $50,001 to $103,000 be claimed?
Where can prizes above $103,000 be claimed?
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Personal Information Disclosure
Is a photograph required of me when making a prize claim?
COVID-19 Claim Notices
What is the turnaround time for a mail-in claim?
Why can’t I play the Lottery online?
How can I obtain a copy of my W2 form/tax documents for my taxes?
Prize Payments and Taxes
What happens if a winner dies before collecting all the annual payments due?
If a person is retired or on Welfare or Social Security, how will winning the Lottery affect them?
How much do I have to win before anything is withheld?
Does the Lottery send me a withholding statement (W-2)?
I lost my W2G form. What do I do?
Who Can Play and Claim Prizes
What happens if someone under 18 wins a large prize?
Can claims be made out in more than one name?
Can non-residents play the game? If so, how do they collect?