Mass Lottery Helpdesk

Ways to Claim a Prize 7

• What documentation do I need to claim a prize of $601 or more?
• Where can prizes of $600 and under be claimed?
• Where can prizes between $601 and $50,000 be claimed?
• Where can prizes of $50,001 to $103,000 be claimed?
• Where can prizes above $103,000 be claimed?

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Personal Information Disclosure 1

• Is a photograph required of me when making a prize claim?

COVID-19 Claim Notices 3

• What is the turnaround time for a mail-in claim?
• Why can’t I play the Lottery online?
• How can I obtain a copy of my W2 form/tax documents for my taxes?

Prize Payments and Taxes 5

• What happens if a winner dies before collecting all the annual payments due?
• If a person is retired or on Welfare or Social Security, how will winning the Lottery affect them?
• How much do I have to win before anything is withheld?
• Does the Lottery send me a withholding statement (W-2)?
• I lost my W2G form. What do I do?

Who Can Play and Claim Prizes 3

• What happens if someone under 18 wins a large prize?
• Can claims be made out in more than one name?
• Can non-residents play the game? If so, how do they collect?