Mass Lottery Helpdesk

The Lottery is processing mail-in claims as efficiently as possible, while following the latest recommended health and safety guidelines. We are experiencin...

From the early stages of the pandemic, the Lottery has been following the guidance and orders of state and federal officials regarding public health and saf...

In the interest of public health and safety, due to the limited size of the West Springfield and Woburn claim centers and available parking at these locatio...

As part of the Lottery’s sales agreement, retailers agree to cash prizes up to $600, regardless of where that Lottery Ticket was sold. Under the current eco...

The Lottery has extended the claims period for instant tickets, draw game tickets and monitor game tickets with expiration dates of March 19, 2020 to June 2...

Currently, Massachusetts laws prohibit the Lottery from selling products other than Season Tickets online. The Lottery would welcome the opportunity to be a...

Due to the volume of requests for tax form information, the Lottery has a dedicated phone line for all tax related inquiries. Please call 781-849-5555 ext. ...