Mass Lottery Helpdesk

No the VIP Club is no longer available. All Second Chance Promotions can be found on the MA Lottery App and Website. To participate in all future second cha...

All second chance games can be accessed from the Mass Lottery website at https://www.masslottery.com/promotions/second-chance. 

First, go visit masslottery.com. Once you have arrived on the homepage, you will see in the top right portion of your screen “Sign In” and “Register” button...

You now must enter your social security number because the Mass Lottery Player Account has the feature and option to claim/cash tickets/prizes. This will al...

Prizes under the taxable limit are mailed out to the address that is provided under your Mass Lottery Player Account. This is why it is crucial to always ma...

If you are a lucky winner of a Second Chance prize of $1,000 or more, you must fill out a claim form in order to receive your prize. The Lottery will notify...

You must contact the Lottery after updating your player account with your correct current address. We will need to check with the bank to make sure of the s...

A quick fix to try first: power off your phone for 5 minutes. If this doesn’t resolve the issue, delete the app and reinstall. If you continue to have issue...

You may visit any of our Regional Office to claim a Second Chance prize, but please note that you will not receive your winnings at that time. Second Chance...

There are three options that you have to view your Second Chance entries: For App: Simply visit the “Account” menu with the ‘person’ icon and Sign In ...