Mass Lottery Helpdesk

Yes. The VIP Club is still available to players. Eventually, entries into all Second Chance Drawings will need to be submitted through the Mass Lottery app ...

All second chance games can be accessed from the Mass Lottery website at https://www.masslottery.com/promotions/second-chance. 

If you are currently a VIP Club member and are subscribed to receive Lottery News emails, you do not need to subscribe to the Mass Lottery Email subscriptio...

First, go visit masslottery.com. Once you have arrived on the homepage, you will see in the top right portion of your screen “Sign In” and “Register” button...

You now must enter your social security number because the Mass Lottery Player Account has the feature and option to claim/cash tickets/prizes. This will al...

The Player Account Promotion is a promotion that is scheduled to run for 25 weeks. This promotion has weekly drawings to award cash prizes to newly register...

You must register for a Mass Lottery Player Account. Once your account has been created, you will be entered into the next available weekly drawing. 

If you win a Player Account Promotion prize, a check will be mailed out to the address that you provided to us during registration. This is why it is crucia...

Prizes under the taxable limit are mailed out to the address that is provided under your Mass Lottery Player Account. This is why it is crucial to always ma...

If you are a lucky winner of a Second Chance prize of $1,000 or more, you must fill out a claim form in order to receive your prize. The Lottery will notify...