General Info

How can I view a history of my mobile claims?
You can always see claim details, and access W-2 tax forms in your transaction history once logged in.  Simply visit “Account” and then “Transaction History...
Mon, Sep 13, 2021 at 8:37 AM
How will I get paid when I submit a mobile claim?
Winnings from mobile claims will be deposited directly into your bank account.  You will need to provide your routing and account number during the mobile c...
Mon, Sep 13, 2021 at 8:38 AM
How long will it take for my winnings to appear in my bank account after I submit a mobile claim?
Payments typically take a few days but could take up to 5 - 7 days to appear in your bank account.  If you have not received your payment within this time f...
Mon, Sep 13, 2021 at 8:38 AM
How do I submit a mobile claim using the app?
The mobile claim feature can be accessed in the Ticket Scanner feature in the Mass Lottery app.  Players must have a Mass Lottery Player Account in order to...
Mon, Nov 8, 2021 at 8:39 AM