General Info

How can I view a history of my mobile claims?
You can always see claim details, and access W-2 tax forms in your transaction history once logged in.   For App: Simply visit the “Account” menu with th...
Tue, Jun 27, 2023 at 8:08 AM
How will I get paid when I submit a mobile claim?
Winnings from mobile claims will be deposited directly into your bank account.  You will need to provide your routing and account number during the mobile c...
Mon, Sep 13, 2021 at 8:38 AM
How long will it take for my winnings to appear in my bank account after I submit a mobile claim?
Payments typically take a few days but could take up to 5 - 7 days to appear in your bank account.  If you have not received your payment within this time f...
Mon, Sep 13, 2021 at 8:38 AM
How do I submit a mobile claim using the app?
The mobile cashing feature is now available in the latest version of the Mass Lottery iOS & Android apps.  Please visit the Apple or Google Play Store t...
Fri, Jan 14, 2022 at 2:53 PM
What is ‘Additional Withholding’ under my Mobile Claim?
Additional Withholdings is the amount that was taken out of your prize winnings due to any past due child support payments, delinquent state tax obligations...
Wed, Mar 1, 2023 at 9:15 AM