Mass Lottery Helpdesk

You must contact the Lottery after updating your player account with your correct current address. We will need to check with the bank to make sure of the s...

A quick fix to try first: power off your phone for 5 minutes. If this doesn’t resolve the issue, delete the app and reinstall. If you continue to have issue...

You may visit any of our Regional Office to claim a Second Chance prize, but please note that you will not receive your winnings at that time. Second Chance...

There are three options that you have to view your Second Chance entries: For App: Simply visit  the “Account” menu with the ‘person’ icon and Sign In...