The following offices have specific exceptions: Lawrence, New Bedford, West Springfield, and Worcester. The exceptions include:
- Claims to be filed in a TRUST, LLC or CORPORATION
- Claims to be filed by a POWER OF ATTORNEY
- Claims to be filed with a SIGN OVER FORM
- Claims filed under a SEASON TICKET registration
- Claims filed as ALTERED/DAMAGED ticket
- POWERBALL claims of $100,000 that are 6 months or more from the draw date