From the early stages of the pandemic, the Lottery has been following the guidance and orders of state and federal officials regarding public health and safety, taking significant measures to protect Lottery team members and the public. While adhering to public health and safety guidelines, we have continued to facilitate the cashing of prizes. As usual, Lottery prizes up to $600 can be claimed at Lottery retailers throughout the state. Prize claims up to $50,000 can be submitted by mail.
Printable claim forms have been available on the Lottery website since Sunday, March 22, coinciding with the temporary closure of our claim centers which began the following day. Since the beginning of May, we have been scheduling appointments at our claim centers for prize claims of $20,000 and above, and several weeks ago we expanded this to include prize claims of $10,000 and above.
We are continuing to proceed with prize claims in a manner that accommodates social distancing and public gathering guidelines. As of Wednesday, June 24, we will begin processing prize claims of $5,000 and above at designated claim centers. To keep the projected number of visitors within recommended levels, each day will be assigned to last names that begin with designated letters of the alphabet. A complete listing of corresponding dates and letters is available on our website.
Thank you for your understanding.